Designed a mobile health app to support diabetic patients in managing their glucose levels, lifestyle data, and treatment adherence—recognized as a Class I medical device in the EU.
My Role:
Acted as UI Designer – focused on delivering a data-rich yet intuitive experience suitable for users with varying levels of tech literacy.
Design tool:
Figma (used for wireframes, interactive prototypes, and final UI design)
Results:
- Delivered a patient-friendly and clinically relevant app that helped users track their progress and stay engaged in their diabetes management.
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Successfully launched as a certified Class I medical device in the EU.
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Positive feedback from healthcare partners and users during pilot testing.
🔍 The Problem
Diabetic patients needed a tool that could simplify complex glucose data, support daily tracking, and offer meaningful education—without overwhelming users with technical jargon.
🎯 Goals
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Design an app that balances clinical relevance with daily usability
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Visualize trends in glucose and lifestyle data over time
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Integrate a virtual assistant to guide patient education
🧩 My Process
1. Design Discovery
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Worked with product managers and doctors to understand data requirements and medical terminology
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Defined key use cases and personas (e.g. older adults with low tech literacy)
2. Information Architecture
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Structured screens to focus on one action per screen
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Created a consistent layout for tracking blood glucose, medication, and exercise
3. UI Design
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Used clear charts, color indicators, and trend visualizations
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Designed conversational avatar interface for interactive guidance
4. Regulatory & Accessibility Compliance
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Ensured clean documentation for ISO compliance
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Incorporated accessibility considerations (font sizes, contrast, navigation)
đź’ˇ Reflection
This was one of my most meaningful projects—designing for chronic disease management while complying with medical regulations pushed me to grow in both empathy and precision.
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Chai Hoong
With a background spanning business analysis, UI/UX design, and digital marketing, I help brands turn ideas into user-centric digital experiences that not only look great but also perform. From redesigning websites to developing growth-focused campaigns, I bring both an analytical and creative edge to every project I take on. Let's connect!